• Reservations: It is necessary to guarantee your reservation with 50% of the total. It can be made by transfer on the following account number: 0237 6028 0091 6448 3576 ES56 CAJASUR, either indicating a number of credit card and the expiration date of the same.
  • Timetable: Entry to the facilities (check‐in) will be from 13:00, and departure (check‐out) at 12:00
  • In case of any incident that may delay your arrival, you must contact accommodation to confirm the same, whenever is going to occur from 20 pm on the day of scheduled arrival. Otherwise, we can have the room or rooms to new customers.
  • Cancellations: At all times customer may cancel the services contracted be entitled to a refund of the amounts paid and compensating the establishment as to the amounts indicated below (applied the following percentages to the delivered advance payment):
    • 5% If the cancellation is made more than 30 days in advance
    • 40% if the cancellation is made with 30 or fewer days and more than 15
    • 60% if the cancellation is made with 15 or fewer days and more than 7
    • 100% if the cancellation is made with 7 or less days in advance
  • In the case of bank fees for return of amounts, these will be to the client’s account
  • It will be applied an additional charge to customers who leave the room after 12:00. This charge will vary depending on the time of day.
  • In the case of making your departure prior to the scheduled date you will be charged the total of the initial reservation.
  • Credit card payments: payments made with a credit card, will have an increase of 2%
  • Delivery of keys: There will be a fee of €20 on the credit card provided by the customer at the time of reservation, in case of loss or non‐return delivered of delivered keys. In the case of the appearance or return of the same, we will proceed to refund the amount charged by the same means.
  • Pets: We are sorry to report that we do not accept pets
  • Children:
    • Up to 3 years: free cot